Terms and Conditions

Effective Date: 2025

Welcome to Taylor Brown Consulting, LLC. By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. Services

Taylor Brown Consulting, LLC provides business consulting and support services including, but not limited to, operations support, HR consulting, e-commerce consulting, administrative services, customer support, and website design using template-based platforms (e.g., Wix, Shopify, Squarespace, GoDaddy).

2. Booking & Payments

All consultations and services must be scheduled in advance through our online booking system. Payment terms will be outlined prior to the start of each project or service engagement. A deposit or full payment may be required at the time of booking, depending on the service.

3. Cancellations & Rescheduling

Clients must provide at least 24 hours’ notice for cancellations or rescheduling. Missed appointments or late cancellations may be subject to a cancellation fee or forfeiture of deposit.

4. Service Delivery

Services will be delivered based on the agreed scope, timeline, and deliverables discussed during the consultation or outlined in a formal service agreement. Revisions or additional requests beyond the original scope may result in additional charges.

5. Client Responsibilities

Clients are responsible for providing timely information, access, and feedback required for service completion. Delays in communication may affect the project timeline and delivery.

6. Intellectual Property

All content, templates, designs, and materials created by Taylor Brown Consulting, LLC during the course of service delivery remain the property of the client upon full payment, unless otherwise agreed upon in writing.

7. Confidentiality

Any information shared between the client and Taylor Brown Consulting, LLC will be treated as confidential and will not be disclosed to third parties without written consent, unless required by law.

8. Limitation of Liability

Taylor Brown Consulting, LLC is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services. Our liability is limited to the amount paid for the specific service in question.

9. Website Use

By using this website, you agree not to engage in any unlawful or harmful activity that may affect the functionality, integrity, or security of the site. All content on this site is protected by copyright and may not be reproduced without written permission.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the revised effective date.

Privacy Policy

Effective Date: 2025

At Taylor Brown Consulting, LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information when you:

  • Book a consultation or contact us

  • Fill out forms or submit inquiries on our website

  • Communicate with us via email or other channels

This information may include:

  • Your name

  • Email address

  • Phone number

  • Business information

  • Payment details (if applicable)

  • Any additional information you voluntarily provide

2. How We Use Your Information

We use your information to:

  • Provide and manage our services

  • Respond to inquiries and communicate with you

  • Schedule consultations and deliver service updates

  • Send invoices and process payments

  • Improve our website and customer experience

  • Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information may be shared with trusted third-party service providers (e.g., payment processors or scheduling tools) strictly to support the operation of our business, and only when necessary.

4. Data Security

We take appropriate security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Website Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to track and analyze user behavior in order to improve our content and services. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information

  • Request that we delete your data (subject to any legal obligations to retain it)

  • Withdraw consent to marketing communications at any time

To make any of these requests, please contact us at [Insert Email Address].

7. External Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

8. Updates to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date.